Refund policy

Before returning a product please advise us first and let us know the reason.

  • If you have placed an order for the wrong product and wish to return it you must do so within 14 days.
  • Orders for the wrong product will require you to pay the return freight.
  • Any products that have been opened, used, or damaged will only be refunded at our discretion.
  • Any refunds of a product purchased by a customer will not include freight charged at order point.
  • Any goods that go missing during the shipping process will be subject to a refund or replacement pending confirmation by our couriers.